CUSTOMER RELATIONSHIP MANAGEMENT

Acquiring new customers and sustaining the loyalty of existing customers proves to be challenge confronted by all businesses. An established and custom customer relationship management is the only way that helps organizations to achieve successful customer relations.

We have the expertise in all the major CRM Solutions developed on SAP, Oracle and other popular modules. As per the vertical focus of your business, geography and product specialization we custom develop stronger, and long-lasting CRM solutions.

Campaign Management
Customer and Sales Analytics
Customer Interaction Service Center Management
Dealer Network Management
Internet Sales and e-Commerce
Retail Channel Management
Sales Force Automation
Service Management

Our CRM services include:

CRM strategy development
User research and assessment to ensure high adoption rates
Multi-channel strategy, design, and integration
E-Business and web solutions
Package evaluation, selection, customization, deployment, integration, and ongoing management